Privacy policy
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Automated spam detection
Visitor comments may be checked through an automated spam detection service.
Dropshipping Policy
Version: 1.0
Effective Date: [2025/08/23]
Company: [ Boka reparationsservice Stockholm ]
Organisation Number: [ Org. No.]
1. Introduction
1.1 This Dropshipping Policy describes how we operate our webshop and outlines your rights and obligations as a customer.
1.2 We are a Swedish-registered business and comply with Swedish law, including the Distance and Off-Premises Contracts Act (2005:59), the Consumer Sales Act (1990:932), and the General Data Protection Regulation (GDPR).
1.3 By placing an order on our website, you agree to this policy and our Terms & Conditions.
2. Dropshipping Model
2.1 Some products offered in our webshop are shipped directly from our suppliers, which may be located inside or outside the European Union.
2.2 This model allows us to offer a wider range of products at competitive prices. However, delivery times may be longer compared to local shipping.
2.3 Orders containing multiple products may be shipped in separate parcels.
3. Order Processing & Delivery
3.1 Orders are typically processed within 1–3 business days after payment has been confirmed.
3.2 Estimated delivery times:
Domestic (Sweden): 5–10 business days.
International (EU/EEA): 7–14 business days.
International (outside EU): 10–21 business days.
3.3 Delivery times are estimates and may be affected by customs clearance, shipping delays, or supplier stock availability.
3.4 You will receive a tracking number where available.
4. Customs, Duties & Taxes
4.1 If your order is shipped from outside the EU, it may be subject to customs duties, import VAT, and handling fees upon arrival in Sweden or your country.
4.2 These charges are not included in the purchase price and must be paid by you to the relevant customs authority.
4.3 For further information, please contact Tullverket (Swedish Customs).
5. Product Information & Availability
5.1 We aim to provide accurate product descriptions and images. However, minor differences may occur due to manufacturing changes, supplier variations, or display settings.
5.2 If a product becomes unavailable after your order is placed, we will contact you promptly and offer an alternative or full refund.
6. Right of Withdrawal
6.1 Under Swedish law and the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days from the date you receive your order.
6.2 To exercise this right, you must notify us by email, stating your order number and details.
6.3 Returned products must be unused, in original packaging, and in resalable condition.
6.4 Exemptions apply to:
Custom-made or personalised items.
Sealed products that cannot be returned for health/hygiene reasons once opened (e.g., cosmetics, underwear).
6.5 You are responsible for the return shipping cost unless the product is faulty or incorrect.
7. Faulty or Incorrect Products
7.1 If you receive a defective, damaged, or incorrect item, you must notify us within 14 days of delivery.
7.2 Please provide photographic evidence and order details so we can assess the claim.
7.3 If approved, we will arrange a replacement or refund at no additional cost.
8. Refunds
8.1 Refunds are processed within 14 days after we receive and inspect the returned goods.
8.2 Refunds will be made using the same payment method you used for the purchase.
8.3 If the product was shipped from outside the EU, the refund process may take longer due to return logistics.
9. Data Protection & Privacy (GDPR)
9.1 We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and the Swedish Data Protection Act (2018:218).
9.2 Your data is used solely for order processing, customer service, and legal compliance.
9.3 For more information, please refer to our Privacy Policy.
10. Contact Information
For questions regarding this Dropshipping Policy, please contact:
Email: [ Mail@ITprylar.se ]
Phone: [+46 XXX XXX XXX]
Address: [ Studievägen 31, 142 33 Skogås, Sweden]
Organisation Number: [ Org. No.]
11. Governing Law
11.1 This policy is governed by Swedish law.
11.2 In the event of a dispute, we encourage you to first contact us directly. If the matter cannot be resolved, you may contact the National Board for Consumer Disputes (ARN) or use the EU Online Dispute Resolution platform.
